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Overview Brochures How It Works White Papers Overview Microsoft is bringing Customer Relationship Management (CRM) software into a new era with Microsoft Dynamics CRM 2011. It is a flexible CRM solution that works the way your people do, works the way your business does, and works the way IT wants it to. Infuse your organization with new levels of customer intelligence using Microsoft Dynamics CRM version 2011, an all-new Customer Relationship Management (CRM) system that gives every customer-facing employee the information they need to truly impress customers. With Microsoft Dynamics CRM, you can create a centralized repository of customer data that sits neatly alongside Microsoft Office and Microsoft Office Outlook —the applications your employees probably use every day. From Outlook, employees access Microsoft CRM sales, marketing, and customer service modules to make sales decisions, market products, solve problems, and get strategic views of the business. It’s CRM that works —and works very well— because it works the way your users already do, works the way your business already does, and works the way technology should. CRM is one of the most exciting and fastest growing concepts in business today. ERT Group’s CRM consultants can make it possible for your company to shift to a customer-centric focus by implementing a single, fully integrated CRM system. Brochures Microsoft Dynamics CRM Online Microsoft Dynamics CRM for Marketing Microsoft Dynamics CRM Sales Automation Microsoft Dynamics CRM Customer Service Microsoft Dynamics CRM for the Enterprise Microsoft Dynamics CRM Online CRM Demos Microsoft Dynamics CRM Overview See how Microsoft Dynamics CRM will enhance your business communications with clients. Microsoft Dynamics CRM Sales Automation Learn how Microsoft Dynamics automates your sales process for enhanced productivity. CRM for Financial Services See how Microsoft Dynamics CRM can be tailored for the Financial Services Industry. Try Before you Buy White papers CRM Hosted vs On-Premise Role Tailored Business Productivity Wealth Management Firms Choose CRM to Improve Productivity and Client Service CRM and Social Network CRM The Winning Strategy in a Challenging Economy Why Your Company Should Be Using CRM Online Mobile CRM: A Revolutionary Sales Tool On-Demand Webcasts These On-Demand Webcasts are designed for growing and mid-sized organizations, providing expert advice, tips, and techniques to drive your business forward. Webcast: Integrating Microsoft Dynamics CRM with SharePoint 2010 and Office 2010 Original Air Date: July 01, 2010 Drive Marketing ROI in the Cloud with Microsoft Dynamics CRM Online Original Air Date: June 09, 2010 A Guide to CRM Success: Three Law Firms Present the Selection, Implementation and Utilization of Microsoft CRM Original Air Date: June 23, 2009 Microsoft Webcast: Driving Customer Service Success in the Cloud with Microsoft Dynamics CRM Online Original Air Date: May 26, 2010 Customer Service with Microsoft Dynamics CRM and the Customer Care Framework Original Air Date: May 28, 2009 How to Choose Between Hosted and On-Premise Customer Relationship Management Original Air Date: April 23, 2009 Momentum Webcast: Grow Your Business with Microsoft Dynamics CRM Original Air Date: March 18, 2009
Microsoft is bringing Customer Relationship Management (CRM) software into a new era with Microsoft Dynamics CRM 2011. It is a flexible CRM solution that works the way your people do, works the way your business does, and works the way IT wants it to.
Infuse your organization with new levels of customer intelligence using Microsoft Dynamics CRM version 2011, an all-new Customer Relationship Management (CRM) system that gives every customer-facing employee the information they need to truly impress customers. With Microsoft Dynamics CRM, you can create a centralized repository of customer data that sits neatly alongside Microsoft Office and Microsoft Office Outlook —the applications your employees probably use every day. From Outlook, employees access Microsoft CRM sales, marketing, and customer service modules to make sales decisions, market products, solve problems, and get strategic views of the business. It’s CRM that works —and works very well— because it works the way your users already do, works the way your business already does, and works the way technology should.
CRM is one of the most exciting and fastest growing concepts in business today. ERT Group’s CRM consultants can make it possible for your company to shift to a customer-centric focus by implementing a single, fully integrated CRM system.
These On-Demand Webcasts are designed for growing and mid-sized organizations, providing expert advice, tips, and techniques to drive your business forward.
