Healthcare

The skyrocketing costs associated with the delivery of health care services has caused employers, consumer groups, and the federal government to pressure the health care industry into seeking more cost-efficient methods for servicing the growing number of health care consumers. Fortunately for health care providers, the adoption of advanced information technologies can provide their institutions with the opportunity to satisfy these requirements and many more.

Through innovative technology solutions, ERT Group can help health care providers with the opportunity to reduce overall health care expenses by lowering the costs of completing administrative and clinical transactions. Currently, the health care industry wastes money completing duplicative faxing, copying, and data entry efforts. ERT Group advanced technology solutions have the potential to correct these inefficiencies tasks and makes it easier to share patient information for clinical decisions and cross-organizational case coordination, as well as access the financial data required to drive business decisions. This solution enables physicians, nurses, and administrators to work together as a single team.

Overview:

The health care industry is one of the world’s largest and fastest growing industries. The health care industry produces annual expenses far above most other industries.  Much of the cost is funded by private health insurers and government health insurance programs like Medicare and Medicaid. The industry includes establishments ranging from small-town private practices of physicians who employ only one medical assistant to busy inner-city hospitals that provide thousands of diverse jobs.

The industry is broken into several smaller segments, including: Hospitals; Nursing and Residential Care Facilities; Offices of Physicians; Offices of Dentists; Home Health care Services; Offices of Health Practitioners; Outpatients Care Centers; Ambulatory Health care Services; and Medical and Diagnostic Laboratories.

Market Scope:

In the U.S., the health care industry functions with large participation from the government, both as a direct-care provider and as an operator of health insurance and other payment programs like Medicare and Medicaid.  Health care organizations are recalibrating business plans, projects and priorities mid-year in response to the recession, pending health care reform efforts, federal stimulus funds for health IT and state Medicaid programs, and rising unemployment rates.

While health care has fared better than other industries, it will not be immune from the effects of the current recession.

Industry Issues:

Key Financial Issues:

• Administrative fees
• Performance guarantees
• Provider discounts

Key Customer Service & Claims Administration Issues:

• Accuracy & timeliness of claims
• Ability to view payments/eligibility online

Key Technology Issues:

• Offering personal health records
• Online tools to obtain pricing/quality information about doctors & hospitals
• Debit card interfaces at point of sale with providers, hospitals & pharmacies

Key Population Health Management Issues:

• Disease management programs
• Wellness programs
• Reporting capabilities
• Preparation of risk profiles of certain populations

ERT Group Solutions Benefits:

Streamline financial and human resource management

• Gain real-time access to funding and expenditure across multiple business units.
• Manage sensitive payroll information with greater control and security.
• Provide around the clock access to payer/patient information anywhere, on any device or browser.
• Increase staff productivity via automation of everyday tasks.

Increase patient satisfaction

• Coordinate delivery of patient care throughout the organization with easy access to all patient records.
• Develop more efficient and effective case management.
• Increase time spent on patient-focused activities.
• Deliver better coordinated outreach and educational activities that target specific communities or populations.

Comply with regulations

• Easily store, categorize, and search compliance documents.
• Ensure that managers have the necessary data and materials to maintain compliance.
• Implement intelligent Health Level Seven (HL7) messaging for international standards.