Best Practices
ERT Group’s Proven Project Implementation Methodology
ERT Group, is comprised of seasoned information technology consultants who are well versed in leading edge business solutions. Our proven project implementation methodology ensures that you can have the confidence that you’ll receive the best possible business solutions and service.
Pre-Sales
In the Pre-sales stage a dynamic group of technical specialists go into action. These are the stage performers of the IT world: immensely capable, adaptable, confident, excellent communicators who are equally cool in front of large number of actual users and small but well informed groups of top management.
Pre-sales technology specialists work closely with the actual user departments to demonstrate the breadth and depth of the product to the customers. Pre sales process encompasses activities prior to the actual sales like analyzing the customer requirements, proposing and demonstrating technical solutions, configuring products and generating Quotes.
Due Diligence
During this mission-critical phase of a project, ERT Group explores every facet of a company’s operation and quickly identifies business problems. We investigate your business objectives, your short-term and long-term challenges, and your strategic business goals.
Implementation
Our consultants would be there at your premises to understand your business processes, and then we would prepare a document consisting of the list of activities to be undertaken to bring in the business solution into the daily business activities. Documents would be prepared to chart out the activities for the project.
Once the design document has been refined and finalized, ERT Group’s fulfillment department procures all the specified components. Upon receipt of the component pieces, we proceed to configure your customized system.
Rigorous testing and troubleshooting ensures a flawless smooth transition and minimal downtime of your business operations.
Deployment & Rollout
This phase of the project entails the actual installation and implementation of your system. ERT Group’s engineering staff has the experience to work comfortably with your personnel and deploy your system on time and within budget.
Following deployment, we aggressively test system functionality and accuracy to make sure your company is on track and ready to take full advantage of the vast resources that have been put into place.
Training
In this phase, we would provide a thorough training to the end users. We provide a personalized user documents, which is specifically designed to the user’s needs. Our trainers are experts, with in-depth knowledge about the software.
Customer Support
Your success means that we’ve done our job effectively. ERT Group offers extensive training programs and customer support services so your company can be prepared to meet the challenges of a new system implementation.
Our specialists can assist your personnel in making a quick transition and in learning how to maximize the new tools at their hands. This will result in successfully overcoming your business challenges and meeting your business goals.
